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About RM Speciality

Specialist recall underwriters. Trusted broker partners.

Our focus is simple: to support brokers with specialist knowledge, responsive service and tailored underwriting solutions that reflect the real-world exposures their clients face.

Who We Are

RM Specialty is a privately owned underwriting agency specialising exclusively in product guarantee, product recall, contamination and defect insurance. We work solely with insurance brokers, providing clear, practical solutions for complex recall risks across a wide range of industries.

Our appetite spans topical and ingestible products, non-ingestible consumer goods and automotive component parts. We support clients across the entire supply chain, from manufacturers and importers through to distributors and retailers, with solutions designed to respond when recall risks arise.

Our Team

Our team brings together deep technical expertise and a genuine commitment to supporting brokers. We work collaboratively to deliver clear, responsive and dependable underwriting support across complex recall risks.

Steve Ward

CEO

E: steve@rmspecialty.com.au
M: +61 449 221 831

Steve Ward, CEO of RM Specialty, brings over three decades of leadership and expertise in the insurance industry. Before founding RM Specialty in 2019, Steve held several senior positions, including General Manager at AIG, Underwriting Manager – Specialty at Catlin, and Head of Underwriting at Talbot. His deep understanding of underwriting, risk management, and market strategy has shaped RM Specialty’s reputation for excellence and innovation. Steve is a Fellow of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF). His strategic vision, industry insight, and commitment to client-focused solutions continue to drive RM Specialty’s growth and success.

Janine Ward

COO

E: janine@rmspecialty.com.au
M: + 61 405 514 251

Janine Ward, COO, brings extensive experience, where she honed her exceptional organisational, communication, and leadership skills. Her background in managing high-level operations and coordinating complex projects has been instrumental in the establishment and smooth running of RM Specialty. As one of the key figures in starting and operating the business, Janine has played a vital role in building its foundations, ensuring efficiency across all areas, and maintaining a strong focus on quality and professionalism. Her attention to detail, reliability, and commitment to excellence has been the key to Rm Specialty’s success.

Alicia Partington

Assistant Underwriter

E: alicia@rmspecialty.com.au
M: +61 487 753 838

Alicia Partington joins RM Specialty with a Bachelor of Commerce, majoring in Management, and a wealth of experience across marketing, events, and quality assurance. Her varied career has given her a well-rounded understanding of both people and process, allowing her to approach challenges with creativity and practicality. Alicia’s ability to blend strategic thinking with hands-on execution brings a fresh perspective to RM Specialty, where she is committed to contributing new ideas, fostering collaboration, and supporting the company’s continued success.

Trusted By Industry Leaders

RM Specialty partners with globally recognised and respected organisations to ensure strength, compliance and broker confidence.

Need Support With A Client Risk?

Our team is here to provide clear, practical guidance on product recall and contamination exposures.

Connect with our team